Personal Data Policy

This policy explains how Danish Life Science Cluster collects and handles information about you when you use our website, interact as a member, communicate, or collaborate with us.

Our services are aimed at business owners. Therefore, the information we process will primarily concern the company or organization that you represent. If you contact us as a private person, your information will be processed in accordance with this policy.

The personal data policy applies to personal data that you give us or that we collect via the website or other public sources.

1. Data management

Danish Life Science Cluster manages several sources of personal data. Among other things, the data we receive is:

  • When we invite you to events or other activities
  • Through our member administration
  • Through our website
  • When we are contacted by e-mail, letter or in person (fx. at events)
  • From our participation in innovation projects /international partnerships.

Danish Life Science Cluster handles personal data in accordance with the current law, and we continually adapt our procedures to comply with the latest EU regulations that took effect on 25th May 2018 (GDPR)

2. How we process information

Danish Life Science Cluster collects and registers information about you, with the following purposes:

  • Processing event and newsletter registrations
  • Management of Danish Life Science Cluster memberships
  • Answering questions and other types of communication with us
  • Evaluation and monitoring of cluster activities connected to the Danish Board of Business Development and the Ministry of Higher Education and Science grants, as well as the boards’ appointed independent evaluators.
  • When you are participating in an innovation project/partnership with us.
  • Supplier representatives.

Stored data are first and last name, address, national identity identification numbers and e-mail addresses. The collected information is registered in Danish Life Science Cluster for the purposes of administration, advice, analysis and possible marketing of relevant services and events.

  1. Sensitive personal data
    If you have sensitive personal information registered at Danish Life Science Cluster, it will be handled with special care and in strict confidence.
  2. Use of e-mail
    If you have agreed to receive our newsletter, Danish Life Science Cluster will send you event invitations and news via email. At any time, you may inform Danish Life Science Cluster that you no longer wish to receive the newsletter.
  3. Deletion
    Danish Life Science Cluster only stores personal identifiable information for as long as it serves a legitimate purpose and for as long as it is necessary for Danish Life Science Cluster to store the data.

The legal basis for the process is the EU Data Protection Regulation article 6, subsection 1, letter f.

3. When you visit our homepage

When you visit our website, we track information about your visit to our website based on the information processed by your internet browser. We also process statistical information about website visitors but this data is anonymous. You can learn more about our policy and change your consent to cookies via our cookie policy page.

4. Newsletters, cookies, and statistics

When you sign up for our newsletter, we process the information you provide about your email address and organization.

The information is processed so that we can send you our newsletters and keep you up to date about upcoming events.

Consent is the legal basis for processing your data when you sign up for our newsletter. You are free to withdraw your consent at any time. You can do this by press “unsubscribe” to the newsletter.

5. Use of pictures from events

Danish Life Science Cluster frequently publishes pictures and videos of events and activities on our website, in newsletters, in printed matter, and social media. By registering for our events, you consent to let us use pictures from the event. Learn more about this in our declaration of picture usage consent page.

6. Contact to Danish Life Science Cluster via e-mail, letters, etc.

Danish Life Science Cluster collects and processes personal data such as name, email address, and other relevant information when you communicate with us via email, letter, invoice, etc. The purpose of processing this data is to manage your request, fulfill our agreements with contacts, partners, and other parties, document our deliveries and activities for grant providers, and respond to questions and inquiries.

We store emails in our CRM system to ensure efficient internal knowledge sharing and documentation for public grant providers. This supports our obligations and ensures the best possible service to our members and partners.

The legal basis for processing is the fulfillment of agreements and our legitimate interest in managing our organization, including receiving and responding to inquiries.

7. Data Security

We have taken technical and organizational precautions to protect the personal information we process. A firewall, web security, security updates of servers, PC’s, and network equipment, as well as protection against viruses and unwanted programs, are required to ensure that your data is not altered, lost, or accessed by unauthorized parties. In addition, we have authorization and access restrictions to ensure that personal data can only be accessed by authorized personnel who are also bound by confidentiality and trained in handling personal data.

Messages, applications, etc. that you send to us via our websites are not encrypted, so you should avoid sending your Social Security number or other sensitive personal information.

8. Disclosure to third parties

We only disclose or transfer personal data to third parties in accordance with the law and solely for the fulfillment of the described purposes. For example, this may include sharing data with relevant public authorities if necessary to comply with legal requirements or to document our work in connection with public grants. We do not share your information with other third parties without your consent unless required by law.

We use external providers for IT operations and services, who have access to our personal data. Additionally, we engage other third parties to deliver services. In each case, we ensure that personal data is protected either through confidentiality agreements or data processing agreements. We do not share your information with other third parties without your consent unless required by law.

9. Retention Period / Deletion

We only process personal data for the specified purposes and only for as long as necessary to fulfill the purposes for which they were collected, or as required by applicable law. When the information is no longer needed, it will be deleted or anonymized.

We operate according to the following erasure deadlines:

  • Emails for sending newsletters: When the newsletter subscription is canceled.
  • All additional information: When it is no longer required for the intended purpose.

10. Your rights

According to the EU data protection regulation, you have several rights in relation to our data processing activities.

You have the right to access the information that we process about you, the right to have inaccurate information about yourself corrected, the right to an earlier deletion of information about you in certain circumstances, the right to have the processing of your personal data limited, and the right to object to our otherwise lawful processing of your personal data.

You can read more about your rights at www.datatilsynet.dk in the Data Protection Authority’s guidance on the rights of data subjects.

Please contact us if you want to make use of your rights.

11. Contact us

If you have any questions about our processing of personal data, you can contact us here:

Danish Life Science Cluster
Lersø Parkallé 101
2100 Copenhagen Ø
CVR: 41 89 49 56
Telephone: +45 3177 8078
Mail: info@danishlifesciencecluster.dk

12. Complaint

You can file a complaint to the Danish Data Protection Authority if you are displeased with the way we handle your personal information. More details are available at www.datatilsynet.dk.

The personal data policy is continually revised and was recently revised on June 15, 2021.